Thank you very much for your support of Good Smile Products.

The shipment date for the following Goodsmile Online Shop pre-order product(s) has been confirmed:

Shipment from (Mon) June 10, 2013
Nendoroid Hatsune Miku 2.0
Nendoroid Fujiwara no Mokou
Nendoroid Kirito

We'd like to offer our apologies for this delay.
More information regarding shipment will be released once the details have been confirmed.

*Actual delivery date will slightly vary depending on the region.
*Dates are subject to change due to inclement weather and other unforeseen circumstances.

Goodsmile Company Online Shop
http://goodsmile-global.ecq.sc/

Goodsmile Company Online Shop Contact Form
http://goodsmile-global.ecq.sc/contacts
E-Mail: shop.overseas@goodsmile.jp

Thank you very much for your support of Good Smile Products.

The shipment date for the following Goodsmile Online Shop pre-order product(s) has been confirmed:

Shipment from (Fri) May 24, 2013
Nendoroid Petite: IDOLM@STER Cinderella Girls - Stage 01

The release date of the following product(s) has been changed:

May 2013 ⇒ June 2013
Nendoroid Rin & wooser + Mechawooser
Nendoroid Miku Dayo
Nendoroid Hoshikuzu Witch Meruru

We'd like to offer our apologies for this delay.
More information regarding shipment will be released once the details have been confirmed.

*Actual delivery date will slightly vary depending on the region.
*Dates are subject to change due to inclement weather and other unforeseen circumstances.

Goodsmile Company Online Shop
http://goodsmile-global.ecq.sc/

Goodsmile Company Online Shop Contact Form
http://goodsmile-global.ecq.sc/contacts
E-Mail: shop.overseas@goodsmile.jp

Thank you very much for your support of Good Smile Products.

The shipment date for the following Goodsmile Online Shop pre-order product(s) has been confirmed:

Shipment from (Fri) May 17, 2013
Nendoroid Sayaka Miki
Nendoroid Kyouko Sakura
Nendoroid Aichi Sendou

Shipment from (Tue) May 21, 2013
figma Super Sonico: Tiger Hoodie ver.

Shipment from (Wed) May 22, 2013
Hacker (Chelsea)

Shipment from (Fri) May 24, 2013
graphig++ Hidamari Sketch x Honeycomb
figma Yuno

Shipment from (Mon) May 27, 2013
Mikudayo


The release date of the following product(s) has been changed:

May 2013 ⇒ June 2013
Nendoroid Yui Takamura
figma Kirito

May 2013 ⇒ July 2013
Yu Kawamura
S.A.F.S & Pilot Original Cast Sculpture


We'd like to offer our apologies for this delay.
More information regarding shipment will be released once the details have been confirmed.

*Actual delivery date will slightly vary depending on the region.
*Dates are subject to change due to inclement weather and other unforeseen circumstances.

Goodsmile Company Online Shop
http://goodsmile-global.ecq.sc/

Goodsmile Company Online Shop Contact Form
http://goodsmile-global.ecq.sc/contacts
E-Mail: shop.overseas@goodsmile.jp

Thank you very much for your support of Good Smile Company products.

Due to a delay in international shipment, the Good Smile Company products "Nendoroid Miki Sayaka" and "Nendoroid Kyouko Sakura" will ship at the end of May.

Once the shipment date has been determined, another announcement will be made.

We're very sorry about the sudden nature of this announcement and any inconvenience it may cause, and would like to offer our most sincere apologies.

Goodsmile Company Online Shop
http://goodsmile-global.ecq.sc/

Goodsmile Company Online Shop Contact Form
http://goodsmile-global.ecq.sc/contacts
E-Mail: shop.overseas@goodsmile.jp

Thank you very much for your support of Good Smile Company products.

The shipment date for the following items has been decided.

Shipment from (Tue) May 7, 2013

Nendoroid Frau Koujiro

All orders will begin shipping from this date.

* Please note that actual delivery time will vary by region.
* Shipment date may suddenly change due to inclement weather and other unforeseen circumstances.

Goodsmile Online Customer Support
http://goodsmile-global.ecq.sc/

Goodsmile Online Customer Support Contact Form
http://goodsmile-global.ecq.sc/contacts
E-Mail: shop.overseas@goodsmile.jp

Thank you very much for your support of Good Smile Company products.

The shipment date for the following items has been decided.

Shipment from (Mon) April 26, 2013

figma Labrys: Famitsu Original Color

All orders will begin shipping from this date.

* Please note that actual delivery time will vary by region.
* Shipment date may suddenly change due to inclement weather and other unforeseen circumstances.

Goodsmile Online Customer Support
http://goodsmile-global.ecq.sc/

Goodsmile Online Customer Support Contact Form
http://goodsmile-global.ecq.sc/contacts
E-Mail: shop.overseas@goodsmile.jp

Thank you very much for your support of Good Smile Company products.

Though we announced that the Good Smile Company product "Nendoroid Miku Dayo" would ship on (Fri) April 19, a manufacturing defect has been discovered during product inspection and we must unfortunately suspend this shipment.

Nendoroid Miku Dayo
April 19 → May 2013 (or later)

As soon as more details regarding the shipment date are confirmed, another announcement will be made.

We'd like to offer our most sincere apologies for the sudden nature of this delay, as well as any inconvenience that it may cause. We hope for your patience and understanding, as well as your continued support of Good Smile Company products.

Sincerely,

Good Smile Company

Goodsmile Company Online Shop
http://goodsmile-global.ecq.sc/

Goodsmile Company Online Shop Contact Form
http://goodsmile-global.ecq.sc/contacts
E-Mail: shop.overseas@goodsmile.jp

Thank you very much for your support of Good Smile Company products.

Due to a delay in international transport, the following items will be shipped on May 7.

Nendoroid Ultimate Madoka
Nendoroid Dead Master TV ANIMATION Ver.
Aoba
figma Sayaka Miki: School Uniform ver.
figma Yui Takamura
figma Black Gold Saw: TV ANIMATION ver.

In regard to "figma Giant Warrior," which was announced to ship in early May, this product will also ship on May 7.

We also regret to inform you that the shipping date for the following items has changed:

April 2013 → May 2013
Nozomi Akiyama
Hacker (Chelsea)

We're very sorry about the delayed release of all the products above, and would like to offer our most sincere apologies.

* Please note that this mail is sent to customers who ordered any of the items above.
* Actual delivery date will slightly vary depending on the region.
* Dates are subject to change due to inclement weather and other unforeseen circumstances.

Goodsmile Company Online Shop
http://goodsmile-global.ecq.sc/

Goodsmile Company Online Shop Contact Form
http://goodsmile-global.ecq.sc/contacts
E-Mail: shop.overseas@goodsmile.jp

Thank you very much for your support of Good Smile Company products.

The Goodsmile Online Shop will be closed for maintenance during the following periods. We're very sorry for any inconvenience this may cause, and hope for your patience and understanding.

Closed for Maintenance:

Thu, April 18, 2013 AM 5:00-8:00 JST

The Goodsmile Online Shop will not be available during these times.

*Customer Support email reception will not be effected.

Thank you for your support of Good Smile Company products.

Though the "figma Giant Warriro (Re-Release)" was scheduled to ship in April, due to an international import related delay, shipment will be postponed until early May.

As soon as the details can be confirmed, another announcement will be made regarding the new shipment date.

We'd like to offer our most sincere apologies about the sudden nature of this announcement as well as the inconvenience it may cause you.

Please visit the Goodsmile Online Shop "Information" section for the latest updates.
http://goodsmile-global.ecq.sc/onlineshop_information

Goodsmile Company Online Shop
http://goodsmile-global.ecq.sc/

Goodsmile Company Online Shop Contact Form
http://goodsmile-global.ecq.sc/contacts
E-Mail: shop.overseas@goodsmile.jp

Thank you very much for your support of Good Smile Products.

The shipment date for the following Goodsmile Online Shop pre-order product(s) has been confirmed:

■ Shipment from (Thu) April 25, 2013

Giant Warrior Statue Replica (Re-release)

All orders will begin shipping from this date.

* Please note that actual delivery time will vary by region.
* Shipment date may suddenly change due to inclement weather and other unforeseen circumstances.

Goodsmile Company Online Shop
http://goodsmile-global.ecq.sc/

Goodsmile Company Online Shop Contact Form
http://goodsmile-global.ecq.sc/contacts
E-Mail: shop.overseas@goodsmile.jp

Thank you very much for your support of Good Smile Products.

The shipment date for the following Goodsmile Online Shop pre-order product(s) has been confirmed:

■ Shipment from (Fri) April 19, 2013
Nendoroid Miku Dayo
graphig++ Puella Magi Madoka Magica the Movie

The release date of the following product(s) has been changed:

■ April 2013 ⇒ May 2013
Nendoroid Aichi Sendou

We'd like to offer our apologies for this delay.
More information regarding shipment will be released once the details have been confirmed.

*Actual delivery date will slightly vary depending on the region.
*Dates are subject to change due to inclement weather and other unforeseen circumstances.

Goodsmile Company Online Shop
http://goodsmile-global.ecq.sc/

Goodsmile Company Online Shop Contact Form
http://goodsmile-global.ecq.sc/contacts
E-Mail: shop.overseas@goodsmile.jp

Thank you for your support of Good Smile Company products.

From April 5, 2013 around 3:30pm JST, our credit card agency was experiencing difficulties.  However, these issues have now been resolved.

All orders paid via credit card can now be processed normally.

We'd like to offer our most sincere apologies for the inconvenience this may have caused you.

Goodsmile Company Online Shop
http://goodsmile-global.ecq.sc/

Goodsmile Company Online Shop Contact Form
http://goodsmile-global.ecq.sc/contacts
E-Mail: shop.overseas@goodsmile.jp

Thank you very much for your support of Good Smile Company products.

The shipment date for the following Goodsmile Online Shop pre-order product(s) has been confirmed:

■ Shipment from (Mon) April 15, 2013

Nendoroid Fate Testarossa: Blaze Form Edition
figma Labrys

■ Shipment from (Mon) April 18, 2013

figma Mami Tomoe: School Uniform ver.

*Actual delivery date will slightly vary depending on the region.
*Dates are subject to change due to inclement weather and other unforeseen circumstances.

Please visit the Goodsmile Online Shop "Information" section for the latest updates.
http://goodsmile-global.ecq.sc/onlineshop_information

Goodsmile Company Online Shop
http://goodsmile-global.ecq.sc/

Goodsmile Company Online Shop Contact Form
http://goodsmile-global.ecq.sc/contacts
E-Mail: shop.overseas@goodsmile.jp

Thank you very much for your support of Good Smile Company products.

The Goodsmile Online Shop will be closed for maintenance during the following periods. We're very sorry for any inconvenience this may cause, and hope for your patience and understanding.

Closed for Maintenance:

Wed, April 3, 2013 AM 6:00-7:00 JST
TMon April 15, 2013 AM 6:00-7:00 JST

The Goodsmile Online Shop will not be available during these times.

*Customer Support email reception will not be effected.

Thank you very much for your support of Good Smile Company products.

Though it was announced that shipment of Max Factory's "figma Super Sonico" would begin on Friday, March 29, during pre-shipment item inspection, a manufacturing defect in this item has been discovered. We'd like to apologize for the sudden nature of this announcement, but have decided to postpone the shipment of this item accordingly.

■ March 29, 2013 → May 2013

The new release date will be announced as soon as the details can be confirmed.

We'd again like to offer our most sincere apologies for the sudden nature of this delay, as well as any inconvenience this may cause.

Goodsmile Online Customer Support
http://goodsmile-global.ecq.sc/

Goodsmile Online Customer Support Contact Form
http://goodsmile-global.ecq.sc/contacts
E-Mail: shop.overseas@goodsmile.jp

Thank you very much for your support of Good Smile Products.

The shipment date for the following Goodsmile Online Shop pre-order product(s) has been confirmed:

■ Shipment from (Fri) March 29, 2013
figma Super Sonico: Tiger Hoodie ver.

The release date of the following product(s) has been changed:

■ March 2013 ⇒ April 2013
Nendoroid Miku Dayo

We'd like to offer our apologies for this delay.
More information regarding shipment will be released once the details have been confirmed.

*Actual delivery date will slightly vary depending on the region.
*Dates are subject to change due to inclement weather and other unforeseen circumstances.

Goodsmile Company Online Shop
http://goodsmile-global.ecq.sc/

Goodsmile Company Online Shop Contact Form
http://goodsmile-global.ecq.sc/contacts
E-Mail: shop.overseas@goodsmile.jp

Thank you very much for your support of Good Smile Products.

The shipment date for the following Goodsmile Online Shop pre-order product(s) has been confirmed:

■ Shipment from (Thu) March 21, 2013
Sayaka Miki: Movie ver.

■ Shipment from (Fri) March 22, 2013
Nendoroid Akiho Senomiya

■ Shipment from (Mon) March 25, 2013
Nendoroid Petite: New Japan Pro-Wrestling Ring Set

■ Shipment from (Tue) March 26, 2013
Nendoroid Asuna

■ Shipment from (Wed) March 27, 2013
figma Ultimate Madoka

The release date of the following product(s) has been changed:

■ March ⇒ April 2013
Nendoroid Aichi Sendou
Nendoroid Dead Master: TV ANIMATION Ver.
graphig++ Puella Magi Madoka Magica the Movie
figma Black Gold Saw: TV ANIMATION ver.
Aoba

We'd like to offer our apologies for this delay.
More information regarding shipment will be released once the details have been confirmed.

*Actual delivery date will slightly vary depending on the region.
*Dates are subject to change due to inclement weather and other unforeseen circumstances.

Goodsmile Company Online Shop
http://goodsmile-global.ecq.sc/

Goodsmile Company Online Shop Contact Form
http://goodsmile-global.ecq.sc/contacts
E-Mail: shop.overseas@goodsmile.jp

Thank you very much for your support of Good Smile Company products.

The Goodsmile Online Shop will be closed for maintenance during the following periods. We're very sorry for any inconvenience this may cause, and hope for your patience and understanding.

Closed for Maintenance:

Mon, March 8, 2013 AM 6:00-7:00 JST
Tue, March 15, 2013 AM 6:00-7:00 JST

The Goodsmile Online Shop will not be available during these times.

*Customer Support email reception will not be effected.

Thank you very much for your support of Good Smile Company products.
The shipment date for the following items has been decided.

■ Wed, March 6, 2013
Max Factory "figma Aigis: The ULTIMATE ver. Famitsu Original Color"
Good Smile Company "Nendoroid Yuyuko Saigyouji"
Good Smile Company "Nendoroid Kanna Tanigawa"

All orders will begin shipping from this date.

* Please note that actual delivery time will vary by region.
* Shipment date may suddenly change due to inclement weather and other unforeseen circumstances.

Goodsmile Online Customer Support
http://goodsmile-global.ecq.sc/

Goodsmile Online Customer Support Contact Form
http://goodsmile-global.ecq.sc/contacts
E-Mail: shop.overseas@goodsmile.jp

Thank you very much for your support of Good Smile Company products.

The shipment date for the following Goodsmile Online Shop pre-order product(s) has been confirmed:

･ Shipment from (Wed) March 6, 2013

Good Smile Company "Nendoroid Sakura Miku"

*Actual delivery date will slightly vary depending on the region.
*Dates are subject to change due to inclement weather and other unforeseen circumstances.

Please visit the Goodsmile Online Shop "Information" section for the latest updates.
http://goodsmile-global.ecq.sc/onlineshop_information

Goodsmile Company Online Shop
http://goodsmile-global.ecq.sc/

Goodsmile Company Online Shop Contact Form
http://goodsmile-global.ecq.sc/contacts
E-Mail: shop.overseas@goodsmile.jp

Thank you very much for your support of Good Smile Company products.

Though we announced that "Nendoroid Kanna Tanigawa" would be shipped on February 18, there was difficulty in clearing the item through customs, which has resulted in the delayed shipment of this product.

Accordingly, under similar circumstances, the release of "Nendoroid Yuyuko Saigyouyji" has also been delayed.

As we know many customers are anticipating these releases, we're very sorry about this situation and any inconvenience it may cause you.

● Shipment Changed to early March 2013
Good Smile Company "Nendoroid Kanna Tanigawa"
Good Smile Company "Nendoroid Yuyuko Saigyouyji"

Another announcement will be made as soon as the shipment date has been confirmed.

* Please note that actual delivery time will vary by region.
* Shipment date may suddenly change due to inclement weather and other unforeseen circumstances.

Goodsmile Company Online Shop
http://goodsmile-global.ecq.sc/

Goodsmile Company Online Shop Contact Form
http://goodsmile-global.ecq.sc/contacts
E-Mail: shop.overseas@goodsmile.jp

 

Thank you very much for your support of Good Smile Company products.

Though we released information on Feb. 4 regarding the shipment of "supercell feat. Hatsune Miku: World is Mine," there was difficulty in clearing the item through customs, which has resulted in the delayed shipment of this product. As noted below, the month of this product's release has changed. As we know there are many customers anticipating this release, we're very sorry about this situation and any inconvenience it may cause you.

● Thu, February 14 ⇒ Early March 2013
Goodsmile Company "supercell feat. Hatsune Miku: World is Mine"

Another announcement will be made as soon as the shipment date has been confirmed.

* Please note that actual delivery time will vary by region.
* Shipment date may suddenly change due to inclement weather and other unforeseen circumstances.

Goodsmile Company Online Shop
http://goodsmile-global.ecq.sc/

Goodsmile Company Online Shop Contact Form
http://goodsmile-global.ecq.sc/contacts
E-Mail: shop.overseas@goodsmile.jp

 

Thank you very much for your support of Good Smile Company products.

The shipment date for the following Goodsmile Online Shop pre-order product(s) has been confirmed:

■ Shipment from (Mon) February 25, 2013

Goodsmile Company "Giant Warrior Statue Replica" (Original Release)
Goodsmile Company "figma Giant Warrior" (Original Release)

* Actual delivery date will slightly vary depending on the region.
* Dates are subject to change due to inclement weather and other unforeseen circumstances.

[Customers Wishing to Change Shipping Address]
Please contact customer support with your change of address by Fri, Feb. 25.
Any requests received after this date may result in delayed shipment. Thank you for your understanding.

Goodsmile Company Online Shop
http://goodsmile-global.ecq.sc/

Goodsmile Company Online Shop Contact Form
http://goodsmile-global.ecq.sc/contacts
E-Mail: shop.overseas@goodsmile.jp

 

Thank you very much for your support of Good Smile Company products.

The shipment date for the following Goodsmile Online Shop pre-order product(s) has been confirmed:

■ Shipment from (Wed) February 20, 2013

ASCII MEDIA WORKS "figma Kuroyukihime: Accel Assault ver."

*Actual delivery date will slightly vary depending on the region.
*Dates are subject to change due to inclement weather and other unforeseen circumstances.

Goodsmile Company Online Shop
http://goodsmile-global.ecq.sc/

Goodsmile Company Online Shop Contact Form
http://goodsmile-global.ecq.sc/contacts
E-Mail: shop.overseas@goodsmile.jp

Thank you very much for your support of Good Smile Products.

The shipment date for the following Goodsmile Online Shop pre-order product(s) has been confirmed:

■ Shipment from (Thu) February 14, 2013

Good Smile Company "supercell feat. Hatsune Miku: World is Mine (Brown Frame)"

■ Shipment from (Mon) February 18, 2013

Good Smile Company "Nendoroid Kanna Tanigawa"

The release date of the following product(s) has been changed:

■ February 2013 ⇒ March 2013

Good Smile Company "Sayaka Miki: Movie ver."
Max Factory "figma Ultimate Madoka"

■ February 2013 ⇒ April 2013
Max Factory "figma Labrys"

■ March 2013 ⇒ April 2013
Max Factory "figma Labrys: Famitsu Original Color"
Max Factory "figma Mami Tomoe: School Uniform ver."

We'd like to offer our apologies for this delay.
More information regarding shipment will be released once the details have been confirmed.

*Actual delivery date will slightly vary depending on the region.
*Dates are subject to change due to inclement weather and other unforeseen circumstances.

Goodsmile Company Online Shop
http://goodsmile-global.ecq.sc/

Goodsmile Company Online Shop Contact Form
http://goodsmile-global.ecq.sc/contacts
E-Mail: shop.overseas@goodsmile.jp

 

Thank you very much for your support of Good Smile Company products.

The Goodsmile Online Shop will be closed for maintenance during the following periods. We're very sorry for any inconvenience this may cause, and hope for your patience and understanding.

Closed for Maintenance:

Mon, February 4, 2013 AM 6:00-7:00 JST
Tue, February 19, 2013 AM 6:00-7:00 JST

The Goodsmile Online Shop will not be available during these times.

*Customer Support email reception will not be effected.

Thank you very much for your support of Good Smile Company products.

The shipment date for all 3 "Idol Master Shiney Festa PSP® Case" versions has been decided.

■ Thurs, January 31, 2013

Goodsmile Company "Idol Master Shiney Festa PSP® Case (Honey Sound)"
Goodsmile Company "Idol Master Shiney Festa PSP® Case (Funky Note"
Goodsmile Company "Idol Master Shiney Festa PSP® Case (Groovy Tune)"

All orders of will begin shipping from this date.

* Please note that this mail is sent to customers who ordered any of the items above.
* Please note that actual delivery time will vary by region.
* Shipment date may suddenly change due to inclement weather and other unforeseen circumstances.

Goodsmile Online Customer Support
http://goodsmile-global.ecq.sc/

Goodsmile Online Customer Support Contact Form
http://goodsmile-global.ecq.sc/contacts
E-Mail: shop.overseas@goodsmile.jp

Thank you very much for your support of Good Smile Company products.

Last year, we made an announcement regarding the delayed release of Good Smile Company and Max Factory scale figures. However, the implementation of production line improvements and stability is taking time. We must therefore again announce a delay and change in the release of the following scale figures.

supercell feat. Hatsune Miku: World is Mine (Brown Frame) January 2013 → February 2013

We would like to express our deepest apologies for the inconvenience this has caused everyone.

As we will continue to strive for improvement in production and development, in order to create the best possible products, we hope for your patience and support.

For figures that are currently scheduled to release after February, we will reassess the situation after Chinese New Year and inform you of any changes as necessary.

With best regards,

Goodsmile Online Customer Support
http://goodsmile-global.ecq.sc/

Goodsmile Online Customer Support Contact Form
http://goodsmile-global.ecq.sc/contacts
E-Mail: shop.overseas@goodsmile.jp

Thank you very much for your support of Good Smile Company products.

The shipment date for "Nendoroid Miku Hatsune: Yukata Ver." and "Rubber Straps : Vocaloid Yukata Ver." has been decided.

■ Tue, January 29, 2012

Good Smile Company "Nendoroid Miku Hatsune: Yukata Ver."
Good Smile Company "Rubber Straps : Vocaloid Yukata Ver."

All orders will begin shipping from this date.

* Please note that actual delivery time will vary by region.
* Shipment date may suddenly change due to inclement weather and other unforeseen circumstances.

[Customers Wishing to Change Shipping Address]
Please contact customer support with your change of address by Tue, Jan. 15.
Any requests received after this date may result in delayed shipment. Thank you for your understanding.

Goodsmile Online Customer Support
http://goodsmile-global.ecq.sc/

Goodsmile Online Customer Support Contact Form
http://goodsmile-global.ecq.sc/contacts
E-Mail: shop.overseas@goodsmile.jp

Thank you very much for your support of Good Smile Company products.

The shipment date for "Nendoroid Mirai Suenaga," which was available for pre-order at the Goodsmile Online Shop from Thursday, Aug 23, 2012 has been decided.

■ Thurs, January 10, 2013

Goodsmile Company "Nendoroid Mirai Suenaga"

All orders of Nendoroid Mirai Suenaga will begin shipping from this date.

* Please note that actual delivery time will vary by region.
* Shipment date may suddenly change due to inclement weather and other unforeseen circumstances.
Goodsmile Online Customer Support
http://goodsmile-global.ecq.sc/

Goodsmile Online Customer Support Contact Form
http://goodsmile-global.ecq.sc/contacts
E-Mail: shop.overseas@goodsmile.jp

Thank you very much for your support of Good Smile Company products.
The shipment dates for the following Goodsmile Online Shop pre-order items has been decided.

■ Fri, December 28, 2012
Medicom Toy "Real Action Heroes MGM: Madoka Kaname"

■ Fri, January 11, 2013
Good Smile Company "Nendoroid Youmu Konpaku (Re-release)"
Good Smile Company "Ultimate Madoka"

The release date for the following items has been changed.

■ Dec. 2012 ⇒ Jan. 2013
Phatt Company "Yukari Yakumo"
Good Smile Company "Nendoroid Mirai Suenaga"

■ Jan. 2013 ⇒ Feb. 2013
Max Factory "figma Aigis: The ULTIMATE ver. Famitsu Original Color"

We'd like to apologize for the delayed release of these products.
The shipment date for these items will be announced as soon as the details are confirmed.

Goodsmile Online Customer Support
http://goodsmile-global.ecq.sc/

Goodsmile Online Customer Support Contact Form
http://goodsmile-global.ecq.sc/contacts
E-Mail: shop.overseas@goodsmile.jp

Thank you very much for your support of Good Smile Company products.

We're writing to inform you that "China" will be removed from the list of areas serviced by the Goodsmile Online Shop, and we will not be servicing customers in this area from this day forward.

As we will no longer be able to accept orders from customers that currently have "China" selected as their shipping address, we ask that these customers please log into "My Account" and select an address outside of China if they wish to continue placing orders.

(Orders for pre-order items placed before December 3, 2012 will not be effected.)
*To alter the shipping address on an order that you've already placed, please contact Goodsmile Online Customer Support.

As Good Smile Company products will continue to be available at our Chinese partner shop "goodsmile官方旗舰店 (goodsmile.tmall.com)," we hope that you'll pay us a visit. We look forward to serving you!

If you have any questions, we ask that you please contact Goodsmile Online Customer Support.

Goodsmile Online Customer Support
http://goodsmile-global.ecq.sc/contacts
Email: shop.overseas@goodsmile.jp

We're terribly sorry for any inconvenience this may cause, and hope for your understanding.

Goodsmile Online Shop
http://goodsmile-global.ecq.sc/


尊敬的顾客，感谢您平日来对弊公司商品的厚爱。

从即日起，GOODSMILE ONLINE SHOP将停止对「中国地区」的商品配送。

今后中国地区将不在可配送范围之内。

目前仍将配送地址登记为「中国」的各位顾客将无法进行商品订购，
如需继续使用GOODSMILE ONLINE SHOP的配送服务，
请务必登录至My Account页面，将您的配送地址变更为「中国」以外的其他地区。

（您在12月3日以前预约的商品仍将得到正常配送。）
※如需变更已下单商品的配送地址，请联系客服部门。

GOOD SMILE COMPANY商品面向中国大陆的预订和销售已全面转移至
「goodsmile官方旗舰店（ goodsmile.tmall.com ）」。
欢迎各位中国的新老顾客多加利用。

如有其他疑问，请咨询客服部门。

您可以在以下页面填写GOODSMILE ONLINE SHOP的咨询表格
http://goodsmile-global.ecq.sc/contacts
E-Mail: shop.overseas@goodsmile.jp

对于本次变更给您带来的不便，谨此表示深深的歉意。
还望能继续得到您的理解和支持。

GOODSMILE ONLINE SHOP
http://goodsmile-global.ecq.sc/

Thank you very much for your support of Good Smile Company products.

We hope you'll excuse us, but Product Support will not be available for the following days due to end-of-year holidays.

Sat, Dec. 29, 2012 - Sun, Jan. 6, 2012

All mail received on the morning of Dec. 28 will be responded to, but will stop after that time.
(*All online shop Customer Support mail received on Dec. 28 during business hours should receive a response.)

All mail received by both Product Support and Goodsmile Online Shop Customer Support during the above period will be replied to in order from Mon, Jan. 7. We hope for your understanding.

・Product Support
email: support@goodsmile.jp
Web Form: http://partner.goodsmile.info/support/contact.html

・Goodsmile Online Customer Support
email: shop.overseas@goodsmile.jp
Web Form: http://goodsmile-global.ecq.sc/contacts

Thank you very much for your support of Good Smile Company Products.

We're writing to inform you or a release date change for "Yukari Yakumo," which was available at the Goodsmile Online Shop from Fri, July 20, 2012.

■ November 2012 ⇒ December 2012

Phatt Company "Yukari Yakumo"

We'd like to offer our apologies most sincere apologies to all of our customers who were looking forward to this release.
Another announcement will be made after the details of the new shipment date have been confirmed.

Goodsmile Company Online Shop
http://goodsmile-global.ecq.sc/

Goodsmile Company Online Shop Contact Form
http://goodsmile-global.ecq.sc/contacts
E-Mail: shop.overseas@goodsmile.jp

Thank you very much for your support of Good Smile Company products.

The shipment date for all "Symphogear Live 2012" items, which were available for pre-order at the Goodsmile Online Shop from Tuesday, October 9, 2012 has been decided.

■ Thurs, November 29, 2012

All orders for the following "Symphogear Live 2012" will begin shipping from this date.

KING RECORDS
"T-shirt: Symphogear Live 2012 (Hibiki Tachibana)"
"T-shirt: Symphogear Live 2012 (Tsubasa Kazanari)"
"T-shirt: Symphogear Live 2012 (Chris Yukine)"
"T-shirt (Frenzied Hibiki)"
"Symphogear 2012 Scarf Towel"
"Microfiber Towel (Blue Flash)"
"Metal Keyring"
"Dakimakura Cover (Hibiki Tachibana)"
"Dakimakura Cover (Tsubasa Kazanari)"
"Dakimakura Cover (Chris Yukine)"
"Senki Zesshou Symphogear Official Design Works"

* Please note that actual delivery time will vary by region.
* Shipment date may suddenly change due to inclement weather and other unforeseen circumstances.

Goodsmile Online Customer Support
http://goodsmile-global.ecq.sc/

Goodsmile Online Customer Support Contact Form
http://goodsmile-global.ecq.sc/contacts
E-Mail: shop.overseas@goodsmile.jp

Thank you very much for your support of Good Smile Company products.

The shipment date for "figma Marisa Kirisame," which was available for pre-order at the Goodsmile Online Shop from Friday, July 20, 2012 has been decided.

■ Tues, November 27, 2012

All orders of figma Marisa Kirisame will begin shipping from this date.

* Please note that actual delivery time will vary by region.
* Shipment date may suddenly change due to inclement weather and other unforeseen circumstances.

[Customers Wishing to Change Shipping Address]
Please contact customer support with your change of address by Wed, Nov. 14.
Any requests received after this date may result in delayed shipment. Thank you for your understanding.

Goodsmile Online Customer Support
http://goodsmile-global.ecq.sc/

Goodsmile Online Customer Support Contact Form
http://goodsmile-global.ecq.sc/contacts
E-Mail: shop.overseas@goodsmile.jp

Thank you very much for your support of Good Smile Company products.

The shipment date for "Nendoroid Super Sonico: Tiger Hoodie Ver.," which was available for pre-order at the Goodsmile Online Shop from Saturday, April 28, 2012 has been decided.

■ Tues, November 27, 2012

All orders of Nendoroid Super Sonico: Tiger Hoodie Ver. will begin shipping from this date.

* Please note that actual delivery time will vary by region.
* Shipment date may suddenly change due to inclement weather and other unforeseen circumstances.

[Customers Wishing to Change Shipping Address]
Please contact customer support with your change of address by Wed, Nov. 14.
Any requests received after this date may result in delayed shipment. Thank you for your understanding.

Goodsmile Online Customer Support
http://goodsmile-global.ecq.sc/

Goodsmile Online Customer Support Contact Form
http://goodsmile-global.ecq.sc/contacts
E-Mail: shop.overseas@goodsmile.jp

Thank you very much for your support of Good Smile Company products.

With the aim to improve the quality of Good Smile Company's scale-figure products, we have reorganized our production line and implemented many dramatic changes.
Accordingly, we must inform you that the release schedule of the following 2 items has been changed.

Good Smile Company "Ultimate Madoka"
Scheduled Release Date: November 2012 → December 2012

Good Smile Company "Saber Lily ~Golden Caliburn~"
Scheduled Release Date: December 2012 → February 2013

As we know you were eagerly anticipating the release of these items, we'd like to express our most sincere apologies.
GSC is making every effort to improve product production, in order to bring our customers better quality products, and we hope for your patience and understanding.

Takanori Aki
Representative Director
Good Smile Company

Thank you all very much for your support of Good Smile Company products.

The release date for all "Symphogear Llive 2012" products, available for order at the Goodsmile Online Shop, has been changed.

■Release Date Change 10/2012 ⇒ 11/2012

T-shirt: Symphogear Live 2012 (Hibiki Tachibana) / M Size
T-shirt: Symphogear Live 2012 (Hibiki Tachibana) / L Size
T-shirt: Symphogear Live 2012 (Tsubasa Kazanari) / M Size
T-shirt: Symphogear Live 2012 (Tsubasa Kazanari) / L Size
T-shirt: Symphogear Live 2012 (Chris Yukine) / M Size
T-shirt: Symphogear Live 2012 (Chris Yukine) / L Size
T-shirt (Frenzied Hibiki) / M Size
T-shirt (Frenzied Hibiki) / L Size
Symphogear 2012 Scarf Towel
Microfiber Towel (Blue Flash)
Metal Keyring
Dakimakura Cover (Hibiki Tachibana)
Dakimakura Cover (Tsubasa Kazanari)
Dakimakura Cover (Chris Yukine)
Senki Zesshou Symphogear Official Design Works

We're terribly sorry for the delay, and will provide more information as soon as the shipment date has been confirmed.

*Please note that actual delivery times will slightly vary by region.
*Shipment date may suddenly change due to inclement weather or other unforeseen circumstances.

Goodsmile Company Online Shop
http://goodsmile-global.ecq.sc/

Goodsmile Company Online Customer Support
http://goodsmile-global.ecq.sc/contacts

Dear Customers,

Thank you very much for using Good Smile Online Shop.

Please be advised that at the times listed below, Good Smile Online Shop will be undergoing scheduled maintenance.
During this maintenance you may not be able to access Good Smile Online Shop.

Scheduled Maintenance

・(Tue) Oct. 16, 2012 4:30-5:30pm JST

We'd like to apologize for any inconvenience this may cause and hope for your patience and understanding.

Thank you very much for your support of Good Smile Products.

The following information is in regard to the shipment date of a Goodsmile Online Shop pre-order product:

■ Shipment from (Thurs) Nov. 1, 2011
Good Smile Company "Nendoroid Saber : 10th Anniversary Edition"

The release date of the following product has been changed:

■ October 2012 ⇒ November 2012
Good Smile Company "Nendoroid Super Sonico : Tiger Hoodie Ver."

We'd like to offer our apologies for this delay.
More information regarding this shipment will be released when the details have been confirmed.

*Actual delivery date will slightly vary depending on the region.
*These dates are subject to change due to inclement weather and other unforeseen circumstances.

Goodsmile Company Online Shop
http://goodsmile-global.ecq.sc/

Goodsmile Company Online Shop Contact Form
http://goodsmile-global.ecq.sc/contacts
E-Mail: shop.overseas@goodsmile.jp

Thank you for your support of Good Smile Company products!

The shipping date for the "Goodsmile Online Shop" item "figma Reimu Hakurei," which was available for preorder from May 22, 2012, has been decided.

■Shipping for Max Factory's "figma Reimu Hakurei" will begin on Mon, Oct. 15, 2012

*Actual delivery time will slightly vary depending on your area.
*Please note that the shipment date may suddenly change due to unforeseen circumstances.

Goodsmile Company Online Shop Link:
http://goodsmile-global.ecq.sc/

Goodsmile Company Online Shop Contact Form:
http://goodsmile-global.ecq.sc/contacts
E-Mail: shop.overseas@goodsmile.jp

Thank you very much for your support of Good Smile Company.

The shipping dates for the "Detective Opera Milky Holmes : Character Aloha Shirt 2011 Remake" and "Detective Opera Milky Holmes: Character Aloha Shirt ver. KOKORO" which were available for pre-order on the Goodsmile Online Shop from Friday, Aug. 10, 2010 have been finalized.
Orders for these items will be sent out in the order received from:

■Friday, Sept. 28, 2012

* Please note that delivery time will slightly vary depending on the shipping destination.
* This scheduled shipment date may change due to inclement weather and other unforeseen circumstances.

Goodsmile Online Shop
http://goodsmile-global.ecq.sc/

Gooodsmile Online Shop Customer Support Contact Form
http://goodsmile-global.ecq.sc/contacts
Email: shop.overseas@goodsmile.jp

Thank you very much for your support of Good Smile Company Products.

We'd like to inform you all that the shipment date for the web shop pre-order item "Nendoroid Petite : LINKIN PARK Set" has been confirmed.
Orders for the Good Smile Company "Nendoroid Petite: LINKIN PARK Set" will be sent out in the order received starting on:

■Thursday, Sept. 20, 2012

* Customers who place their order after Sept. 20 will have their orders sent out in the order received.
* Please note that delivery time will slightly vary depending on the shipping destination.
* This scheduled shipment date may change due to inclement weather and other unforeseen circumstances.

Goodsmile Online Shop
http://goodsmile-global.ecq.sc/

Gooodsmile Online Shop Customer Support Contact Form
http://goodsmile-global.ecq.sc/contacts
Email: shop.overseas@goodsmile.jp

Thank you very much for your continued support of GSC products.

In regard to the manufacturing defects found in the "Nendoroid Snow Miku: Fluffy Coat Ver." figure, which were announced on Monday, Sept. 3, the parts "Mic Stand and Shovel Parts Set," "Pigtail Joints x 2," and "Hair Ribbons" will be sent to all customers who purchased this figure in accordance with the quantity they ordered.
We will begin sending out these parts at the end of September, and all customers will receive a personal email detailing the shipment date of the replacement parts before they are sent.

For an image of the replacement parts that will be sent, please see the following link:
http://www.goodsmile.info/post/en/3510/

In the event that you cannot remove a broken part of the Pigtail Joint from the figure's head, or if you find any further defects with your item, we ask that you please contact Customer Support for further assistance. All customer inquiries regarding defects and replacement parts will be handled as quickly as possible.

*In the event that the parts you require are out of stock, you may experience a slight delay.

We ask that you please send all inquiries regarding additional manufacturing defects in this item to the following address before March 3, 2013 (within 6 months of the initial announcement):

Good Smile Company Customer Support
email: support@goodsmile.jp

We'd once again like to apologize for this situation and any inconvenience that it may bring you.

Best regards,

Good Smile Company

Thank you for your love and support of Good Smile Company products!

We have an update regarding the shipment date of "Nendoroid Flandre Scarlet" and "Nendoroid Sakuya Izayoi", which were available for pre-order from May 22,2012 at the Goodsmile Online Shop.

■Shipment of the following items will start on Thursday, August 16, 2012:
Good Smile Company "Nendoroid Flandre Scarlet"
Good Smile Company "Nendoroid Sakuya Izayoi"

*Please note that actual delivery time will depend on your location.
*This projected shipment date may be delayed due to unforeseen circumstances.

GOODSMILE COMPANY ONLINE SHOP
http://goodsmile-global.ecq.sc/

The contact form Goodsmile Company Online Shop can be found here:
http://goodsmile-global.ecq.sc/contacts
E-Mail: shop.overseas@goodsmile.jp

[ Note to Customers ]
- As outlined in the User Guide, please be aware that customers may not specify shipping or delivery dates.
- There is a limited grace period allowing for any faulty parts to be exchanged. If you believe there is a problem, please contact us within seven days of receiving your product.
- Please note that the packaging for figures is designed to protect the figure, and replacements for damaged packaging will not be considered.
- The specific details about your package will be sent via personal email at a later date. Please confirm the exact details of your shipment at that time.

We appreciate your understanding.

Thank you again for using Goodsmile Online Shop!

Thank you very much for your love and support of Good Smile Company products.
We hope you'll excuse us, but we're going to be taking a short break this summer.

Our Customer Support Centers will be closed on the following days:

(Mon.) Aug. 13, 2012 - (Wed.) Aug. 15, 2012

All customer inquiries that we receive during this period will be answered in the order received from (Thurs.) Aug. 16.

・Product-Related User Suppport Center
email: support@goodsmile.jp
Web Form: http://partner.goodsmile.info/support/contact.html

・Good Smile Online Shop Support Center
email: shop@goodsmile.jp
Web Form: http://goodsmile-global.ecq.sc/contacts

We appreciate your business and look forward to serving you.

Thank you for your order from the GOODSMILE COMPANY ONLINE SHOP!

This notice is in regard to the shipping dates of the Miku Hatsune GOODSMILE BMW Z4 2011 - Sepang Champion Ver. that was sold from the 25th October 2011.
The product will be shipped out on the 27th February 2012 (Monday).

* Delivery time will vary depending on your location
* Please note that the date may be changed due to unforeseen circumstances.

[To Customers who wish to change their delivery address]
Please contact customer support with your new address before the 24th February (Fri).
If you change the delivery address any later, your order may be delayed.

GOODSMILE COMPANY ONLINE SHOP
http://goodsmile-global.ecq.sc/

The contact for for the store can be found here:
http://goodsmile-global.ecq.sc/contacts
shop.overseas@goodsmile.jp

[ Note to Customers ]
- Please note that the shipping/delivery date cannot be specified.
- There will be a period allowing for any faulty parts to be exchanged. If you believe there is a problem, please contact us within seven days of recieving your product.
- Please note that the packaging for the figure is simply designed to protect the figure, and replacements for damaged packaging will not be considered.
- Particular details about your package will be sent in a personal mail at a later stage. You can confirm the exact details of the shipment at that time.

Thank you for using the GOODSMILE ONLINE SHOP!

Thank you for your continued support of Good Smile Company's products!
The shipping dates for products sold at the Good Smile Online Shop have been finalized.

The following three products that were sold from the 31th August 2011 and/or 9th September 2011 are scheduled to be shipped out on the 30th January 2012 (Mon):

Miku Hatsune : Love is War ver. DX
Miku Hatsune : Love is War ver.
WWRp BRAMBLE MK2 GATLING Linkin Park EXCLUSIVE

* Please note that delivery time will vary depending on your location
* Please also note that the final date may be changed due to unforseen circumstances.

[ Customers who wish to change their delivery addresses ]
Please contact customer support with your new address before the 19th January 2012 (Thurs).
If you change the delivery address any later, your order may be delayed.

GOODSMILE COMPANY ONLINE SHOP
http://goodsmile-global.ecq.sc/

The contact for for the store can be found here:
http://goodsmile-global.ecq.sc/contacts
E-Mail: shop.overseas@goodsmile.jp

[ Note to Customers ]
- Please note that the shipping/delivery date cannot be specified.
- There will be a period allowing for any faulty parts to be exchanged. If you believe there is a problem, please contact us within seven days of recieving your product.
- Please note that the packaging for the figure is simply designed to protect the figure, and replacements for damaged packaging will not be considered.
- Particular details about your package will be sent in a personal mail at a later stage. You can confirm the exact details of the shipment at that time.

Thank you for using the GOODSMILE ONLINE SHOP!

We would like to thank our customers for shopping with us and your continued support. Your is custom very much appreciated.

Business will be closed during the year end/new year holiday period as detailed below.

【Temporary close of business during the holiday period.】

Closed during the period from December 30th (Fri) 2011 until 4th January (Wed) 2012.

(For any enquiries submitted to GOOD SMILE ONLINE SHOP,［email: shop.overseas@goodsmile.jp］we should be able to respond to any emails received by 18:00 on November 29th within the same day.)

【Regarding emails received during the suspended business period.】
Once business resumes on the January 5th 2012, user support emails will be answered in order of receipt.
Enquires received by GOOD SMILE ONLINE SHOP will also be answered in order of receipt. Thank you for your understanding.

・Product Support
TEL: 0120-915-391
email: support@goodsmile.jp
Web form: http://partner.goodsmile.info/support/contact.html

・GOOD SMILE ONLINE SHOP - Customer Support
email: shop.overseas@goodsmile.jp
Web form: http://goodsmile-global.ecq.sc/contacts


We sincerely apologise for any inconvenience caused and thank you for your understanding and cooperation.

The shipping date for the 'BEATLESS Introduction Set' has been finalized.

The 'BEATLESS Introduction Set' which was sold at the GOODSMILE ONLINE SHOP from the 13th July 2011 is scheduled to be shipped out on the 27th December 2011 (Tues).

* Delivery time will vary depending on your location
* Please note that the date may be changed due to poor weather conditions.

[ Customers who wish to change their delivery addresses ]
Please contact customer support with your new address before the 14th December 2011 (Wed).
If you change the delivery address any later, your order may be delayed.

GOODSMILE COMPANY ONLINE SHOP
http://goodsmile-global.ecq.sc/

The contact for for the store can be found here:
http://goodsmile-global.ecq.sc/contacts
E-Mail: shop.overseas@goodsmile.jp

[ Note to Customers ]
- Please note that the shipping/delivery date cannot be specified.
- There will be a period allowing for any faulty parts to be exchanged. If you believe there is a problem, please contact us within seven days of recieving your product.
- Please note that the packaging for the figure is simply designed to protect the figure, and replacements for damaged packaging will not be considered.
- Particular details about your package will be sent in a personal mail at a later stage. You can confirm the exact details of the shipment at that time.

Thank you for using the GOODSMILE ONLINE SHOP!

To Our Customers,

Thank you for using GOOD SMILE ONLINE SHOP.
We will maintain our Web server at the below time.
During this maintenance, you can't access on the below Web site.

【Implementation period】
・10th, Dec, 2011 (Saturday) AM 6:00 ~ PM 1:00(JST)
・15th, Dec, 2011 (Tuesday) AM 4:30 ~ AM 6:30(JST)

We appreciate your understanding.

The Miku Hatsune GOODSMILE BMW Z4 2011 - Sepang Champion Ver. announced on the 21st October was scheduled to be take orders until the 24th November, but due to production circumstances the deadline has been moved forward to the 2nd November (Wednesday) at 21:00 (JST).

Previous Deadline: 24th November 2011 (Thursday) at 21:00 (JST)
 ↓
New Deadline: 2nd November 2011 (Wednesday) at 21:00 (JST)

We apologize for any inconvenience caused.

关于GOODSMILE ONLINESHOP「初音MIKU GOODSMILE BMW Z4 2011 雪邦初优胜 Ver.」接受预订时间变更的通知。

10月21日于GOODSMILE ONLINESHOP宣传的新品「初音MIKU GOODSMILE BMW Z4 2011雪邦初优胜 Ver.」
接受预订时间原定于11月24日之前，但为了迎合商品生产周期，现将接受预订时间更改为11月2日 21:00之前。
 
变更前：2011年11月24日(周四) 21:00为止
↓
変更後：2011年11月2日(周三) 21:00 为止
 
给您带来不便，非常抱歉。敬请谅解。